Transforming a windowless basement into one of the most active and popular destinations on campus required far more than a cosmetic renovation. Located entirely below grade with virtually no access to natural daylight, the Ground Level of this continuing care retirement community had long been perceived as a dark, dated collection of disconnected spaces. Today, it has been reimagined into a bright, hospitality-inspired destination that encourages residents to gather, socialize, and participate in community life throughout the day.
Located in Falls Church, Virginia, the community serves older adults across independent living, assisted living, memory care, rehabilitation, and skilled nursing. The Ground Level is the campus's primary activity hub, housing the Auditorium, Media Room, resident-operated What Not Shop, and numerous gathering spaces. Despite its importance, the level lacked visual identity, flexibility, intuitive wayfinding, and the warmth expected of today's senior living environments.
The project began with a single operational objective: adding a movable partition within the Auditorium to support simultaneous programming. During planning, it became clear that achieving this goal required reimagining the entire level. Rather than treating the Ground Level as a secondary support floor, the design team transformed it into a vibrant social destination where hospitality-inspired design, flexible programming, and resident-centered planning work together to strengthen community life. The renovation expanded to include the Auditorium Lounge, corridors, elevator lobbies, Media Room, What Not Shop, and supporting spaces, creating a cohesive environment that improves circulation, strengthens connections between amenities, and encourages residents to linger and connect.
The greatest design challenge was overcoming the absence of natural daylight. Rather than attempting to imitate daylight, the design embraced a wellness-focused strategy using layered LED lighting, warm wood tones, botanical artwork, living plants, organic textures, and calming blue and green palettes to create a psychological connection to nature. Together, these elements brighten the environment, improve orientation, and create an atmosphere that feels welcoming rather than institutional.
Resident collaboration shaped every phase of the project. The design team worked closely with leadership, operational staff, resident committees, and stakeholders to address accessibility, acoustics, lighting, wayfinding, functionality, and aesthetics. Concepts were refined through committee meetings and presented during community-wide town halls, ensuring the final design reflected both operational needs and resident priorities.
The completed renovation significantly improves both resident experience and operational performance. The Auditorium now supports multiple concurrent activities through an operable partition, upgraded audiovisual systems, integrated hearing loop technology, enhanced acoustics, programmable lighting, and improved HVAC performance. The expanded resident-operated What Not Shop provides improved merchandising, storage, and lighting, creating a vibrant destination that celebrates resident creativity while strengthening community engagement.
Since completion, the Ground Level has become one of the community's most frequently used destinations and has established a new benchmark for future renovations across the organization's campuses. More than a renovated lower level, the project demonstrates how thoughtful, resident-centered design can transform even the most challenging environments into vibrant places that enrich daily life, strengthen community, and improve operational performance.

